Product Information
Company Advantages
Lab Diamond Factory direct
10 years experiences in jewelry production
Frequently Asked Questions about engineered diamonds
Q:Q:What's your return policy?
A:A:For customized products, we will provide high-definition video pictures for you to re-check before shipment, and provide packaging video after confirmation, because please confirm the condition of the goods as soon as you receive the products, if it is not a product quality problem, we cannot provide return service.
Q:Q:Can I get a free sample?
A:A: Yes we can provide you free white mock-up samples, but you'll need to pay for the freight cost.
If you need custom sample, there'll be sample cost, but we can refund you $100 ($200) samples cost when the total amount of your orders reaches $10,000 ($20,000).
Q:Q: Can we print our logo on the box?
A:A: Yes, we can customize as per your request
1. MOQ for custom design is 500pcs.
2. Customized package is welcome!
would you please show me your design and request, so that I can check if the design is okay and I will get the best price for you.
Q:Q:Do you have any designs for our choose and how much is it?
A:A:Our products are usually customized, but if you need us to help design, it is OK, the design fee will be charged according to different styles.
Q:Q:What kind of test report you have? Do you have any certification?
A:A:We supply IGI/GIA/NFTC/NGIC certified lab-grown diamonds. GRA/GRC certified moissanite/lab-grown gems/jewelry.